ClaimJockey

ClaimJockey

ClaimJockey files and manages long term care insurance claims for families and care providers, helping them access funds for needed care. ClaimJockey has a 90% success rate in having claims accepted after the first filing.

Here’s how it works:

1. The consumer, their family member or referral partner contacts ClaimJockey via a submission through the ClaimJockey website. The lead is electronically fed into ClaimJockey’s HIPAA compliant database system.

2. ClaimJockey’s experienced long term care insurance professionals meet with families to assess their needs and claim viability at no charge.

3. Highly trained case management staff then review the case, gather the required medical records, prepare and file the initial claims in the manor required by the various insurance companies.

4. After the initial filing and payment, additional claims must be filed on a monthly basis which can continue for years. The duration of ClaimJockey’s involvement ranges from three months to multiple years.

A highly experienced management team leads this effort, beginning with founder and president Wendy Rinehart. Rinehart is a nationally recognized long term care industry specialist and co-founder of the Long Term Care Guild, an industry association. She is joined by CEO David Rinehart, divisional vice president at LTC Financial Partners, General Electric and John Hancock; CFO Michael Briggs, president of INFINEDI, Inc., a top  medical claims processor; and Bob Miller, senior vice president of business development and sales, formerly with Amex Life, Genworth, CUNA and LTC Financial Partners.

With the help of Digital Sandbox KC, ClaimJockey will build a new website that can be linked to their HIPAA-compliant database.